Before You Dispute

This website is operated by Discovery Depot LLC d/b/a Prime Life Optical, 10337 George Hart Ct, Las Vegas, NV 89129, USA. Last updated: October 21, 2026.

Charges appear as PRIMELIFE*T8662065320. Contact us first at care@primelifeoptical.com or 866-206-5320 — we reply within 1 business day. This does not limit your right to contact your card issuer.

You can also use the contact form. Hours: Mon–Sat 9 AM–5 PM ET.

Disputes are resolved by binding individual arbitration under the AAA Consumer Arbitration Rules in Clark County, Nevada, or by phone/video at your choice. This does not limit your right to contact your card issuer. The full terms are on the Terms & Conditions page.